Privacy Policy

At TalentRoute, we take the issue of your  Privacy very seriously.  Which is why we work hard to ensure we have  policies and procedures in place to not only help you gain recruitment,  but to do in a way which is respectful to your rights. The following  privacy policy explains what personal data we collect from you, or that  you provide to us, how we process it and what we do to keep it safe.

The General Data Protection Regulation (GDPR) (Regulation (EU)  2016/679) is a new regulation which replaces the Data Protection  Regulation (Directive 95/46/EC) The Regulation aims to harmonise data  protection legislation across EU member states, enhancing privacy rights  for individuals and providing a strict framework within which  commercial organisations can legally operate.

Even though the UK has expressed its intention to leave the EU in  March 2019, the GDPR will be applicable in the UK from 25th May 2018.  The Government intends for the GDPR to continue in UK law post Brexit  and has also introduced a Data Protection Bill to replace the current  Data Protection Act in due course.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of data protection legislation the data controller  is TalentRoute.

• Prospective and placed candidates for permanent or temporary roles;
• Prospective and live client contacts;
• Supplier contacts to support our services;
• Employees, consultants, temporary workers;

We collect information about you to carry out our core business and ancillary activities.

Information you give to us or we collect about you

This is information about you that you give us by filling in forms or submitting your CV on our site www.talentroute.co.uk (our  site) or by corresponding with us by phone, e-mail or otherwise. It  includes information you provide when you register to use our site, to  enter our database, subscribe to our services, attend our events,  participate in discussion boards or other social media functions on our  site, enter a competition, promotion or survey, and when you report a  problem with our site.

The information you give us or we collect about you may include your  name, address, private and corporate e-mail address and phone number,  financial information, compliance documentation and references verifying  your qualifications and experience and your right to work in the United  Kingdom, curriculum vitae and photograph, links to your professional  profiles available in the public domain e.g. LinkedIn, Twitter, business  Facebook or corporate website.

With regard to each of your visits to our site we will automatically collect the following information:

technical information, including the Internet protocol (IP) address  used to connect your computer to the Internet, your login information if  applicable, browser type and version, browser plug-in types and  versions, operating system and platform;

information about your visit, including the full Uniform Resource Locators (URL) and how you interact with our site.

This is information we obtain about you from other sources such as  LinkedIn, corporate websites, job board websites, online CV libraries,  your business card, personal recommendations, and OTHERS for the  purposes of our recruitment services and ancillary support services.

We work closely with third parties including  business partners, sub-contractors in technical,  professional, payment and other services, advertising networks,  analytics providers, search information providers, credit reference  agencies, professional advisors AND OTHERS.   We may receive information  about you from them for the purposes of our recruitment services and  ancillary support services.

Any personal information we hold will be bound by this Privacy Notice.

We use information held about you in the following ways:

To carry out our obligations arising from any contracts we intend to  enter into or have entered into between you and us and to provide you  with the information, products and services that you request from us or  we think will be of interest to you because it is relevant to your  career or to your organisation.

To provide you with information about other goods and services we  offer that are similar to those that you have already purchased, been  provided with or enquired about.

The core service we offer to our candidates and clients is the  introduction of candidates to our clients for the purpose of temporary,  independent contract or permanent engagement.  However, our service  expands to supporting individuals throughout their career and to  supporting businesses’ resourcing needs and strategies.

Our legal basis for the processing of personal data is our legitimate  business interests, described in more detail below, although we will  also rely on contract, legal obligation and consent for specific uses of  data.

We will rely on contract if we are negotiating or have entered into a  placement agreement with you or your organisation or any other contract  to provide services to you or receive services from you or your  organisation.

We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.

We will in some circumstances rely on consent for particular uses of  your data and you will be asked for your express consent, if legally  required.  Examples of when consent may be the lawful basis for  processing include permission to introduce you to a client (if you are a  candidate).

Our legitimate interests in collecting and retaining your personal data is described below:

As a recruitment business and recruitment agency we introduce  candidates to clients for permanent employment, temporary worker  placements or independent professional contracts.  The exchange of  personal data of our candidates and our client contacts is a  fundamental, essential part of this process.

In order to support our candidates’ career aspirations and our  clients’ resourcing needs we require a database of candidate and client  personal data containing historical information as well as current  resourcing requirements.

To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.

Should we want or need to rely on consent to lawfully process your  data we will request your consent orally, by email or by an online  process for the specific activity we require consent for and record your  response on our system.  Where consent is the lawful basis for our  processing you have the right to withdraw your consent to this  particular processing at any time.

• Use of our website;
• to notify you about changes to our service;
• to ensure that content from our site is presented in the most effective manner for you and for your computer.

We will use this information:

• to administer our site and for internal operations, including  troubleshooting, data analysis, testing, research, statistical and  survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve  to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of  our site about goods or services that may interest you or them.

We do not undertake automated decision making or profiling. We do use  our computer systems to search and identify personal data in accordance  with parameters set by a person. A person will always be involved in  the decision making process.

Our website uses cookies to distinguish you from other users of our  website. This helps us to provide you with a good experience when you  browse our website and also allows us to improve our site. 

We will share your personal information with:

Any member of our group both in the EEA and outside of the EEA.

Selected third parties including:

• clients for the purpose of introducing candidates to them;
• candidates for the purpose of arranging interviews and engagements;
• clients, business partners, suppliers and sub-contractors for the  performance and compliance obligations of any contract we enter into  with them or you;
• subcontractors including email marketing specialists, event organisers, payment and other financial service providers.
• advertisers and advertising networks that require the data to select  and serve relevant adverts to you and others. We do not disclose  information about identifiable individuals to our advertisers, but we  will provide them with aggregate information about our users (for  example, we may inform them that 500 men aged under 30 have clicked on  their advertisement on any given day). We may also use such aggregate  information to help advertisers reach the kind of audience they want to  target (for example, women in SW1). We may make use of the personal data  we have collected from you to enable us to comply with our advertisers’  wishes by displaying their advertisement to that target audience;
• analytics and search engine providers that assist us in the improvement and optimisation of our site;
• credit reference agencies, our insurance broker, compliance partners  and other sub-contractors for the purpose of assessing your suitability  for a role where this is a condition of us entering into a contract  with you.

We will disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which  case we will disclose your personal data to the prospective seller or  buyer of such business or assets.
• If Talentroute or substantially all of its assets  are acquired by a third party, in which case personal data held by it  about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in  order to comply with any legal obligation, and other agreements; or to  protect the rights, property, or safety of our company or our customers,  or others. This includes exchanging information with other companies  and organisations for the purposes of fraud protection and credit risk  reduction.

The lawful basis for the third party processing will include:

• Their own legitimate business interests in processing your personal  data, in most cases to fulfil their internal resourcing needs;
• satisfaction of their contractual obligations to us as our data processor;
• for the purpose of a contract in place or in contemplation;
• to fulfil their legal obligations. 

The data that we collect from you may be transferred to, and stored  at, a destination outside the European Economic Area (”EEA”). It may be  transferred to third parties outside of the EEA for the purpose of our  recruitment services. It may/will also be processed by staff operating  outside the EEA who work for us or for one of our suppliers. This  includes staff engaged in, among other things, our recruitment services  and the provision of support services. By submitting your personal data,  you agree to this transfer, storing or processing. We will take all  steps reasonably necessary to ensure that your data is treated securely  and in accordance with this privacy notice.

All information you provide to us is stored on our secure servers.  Any payment transactions will be encrypted. Where we have given you (or  where you have chosen) a password which enables you to access certain  parts of our site, you are responsible for keeping this password  confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is  not completely secure. Although we will do our best to protect your  personal data, we cannot guarantee the security of your data transmitted  to our site; any transmission is at your own risk. Once we have  received your information, we will use strict procedures and security  features to try to prevent unauthorised access.

We understand our legal duty to retain accurate data and only retain  personal data for as long as we need it for our legitimate business  interests and that you are happy for us to do so.

You have the right to ask us not to process your personal data for  marketing purposes. We will usually inform you (before collecting your  data) if we intend to use your data for such purposes or if we intend to  disclose your information to any third party for such purposes and we  will collect express consent from you if legally required prior to using  your personal data for marketing purposes.

Our site may, from time to time, contain links to and from the  websites of our partner networks, advertisers and affiliates. If you  follow a link to any of these websites, please note that these websites  have their own privacy policies and that we do not accept any  responsibility or liability for these policies. Please check these  policies before you submit any personal data to these websites.

The GDPR provides you with the following rights. To:

• Request correction of the personal information that  we hold about you. This enables you to have any incomplete or  inaccurate information we hold about you corrected.
• Request erasure of your personal information. This  enables you to ask us to delete or remove personal information where  there is no good reason for us continuing to process it. You also have  the right to ask us to delete or remove your personal information where  you have exercised your right to object to processing (see below).
• Object to processing of your personal information  where we are relying on a legitimate interest (or those of a third  party) and there is something about your particular situation which  makes you want to object to processing on this ground. You also have the  right to object where we are processing your personal information for  direct marketing purposes.
• Request the restriction of processing of your  personal information. This enables you to ask us to suspend the  processing of personal information about you, for example if you want us  to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party in certain formats, if practicable.
• Make a complaint to a supervisory body which in the  United Kingdom is the Information Commissioner’s Office. The ICO can be  contacted through this link: https://ico.org.uk/concerns/

The Data Protection Act 1998 and the GDPR give you the right to  access information held about you.  We also encourage you to contact us  to ensure your data is accurate and complete.

Your right of access can be exercised in accordance with the Act (and the GDPR once it is in force).

A subject access request should be submitted to support@talentroute.co.uk   No fee will apply once the GDPR comes into force.

Any changes we make to our privacy notice in the future will be  posted on this page and, where appropriate, notified to you by e-mail.  Please check back frequently to see any updates or changes to our  privacy notice.

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to support@talentroute.co,uk